Head of customer service
How to change server IP address?
If you want to connect a new server to Vepp you need to delete the old one, first. Submit a request to our team at firstname.lastname@example.org. Later, we are planning to make this action possible on the user side.
What’s the reason I’m not able to connect a server?
The most frequent reason is that your server has an operating system different from CentOS 7 or Ubuntu 18. Or you are trying to connect a server with some software other than OS already installed.
Why doesn’t Let’s Encrypt SSL certificate install automatically?
PPossibly, the reason is that you haven’t added a domain name to your website yet. Vepp is not able to install an SSL certificate for the domain name that wasn’t added to your website.